Atelier FontePrivacy Policy
Atelier Fonte SAS ("Atelier Fonte") oversees the processing of personal data collected on atelierfonte.center. The following sections detail the data collected, its specific purposes, retention periods, authorized third parties, and all of your rights.
Who is responsible
Atelier Fonte SAS, 12 Rue de Grassi, 33000 Bordeaux, France. Data protection officer: [email protected].
Legal framework
Your personal data is processed in strict compliance with the General Data Protection Regulation (GDPR) and the legal framework in force in France. If there is any discrepancy between this text and legal provisions, the applicable law always prevails.
What we collect
When you complete a purchase, we record the information necessary for shipping: identity, delivery address, email, contact number, and the list of selected equipment. We do not enter or store any credit card information here. During your visits, our platform collects technical details (IP address, web browser, pages viewed) using the cookies described below.
- Identification and delivery data (last name, first name, postal address in France, telephone number, email address)
- Order history, choice of delivery method, and billing details
- Telemetry and technical browsing data (IP address, connection logs, browser-related data)
- Communications and correspondence with customer support
Why we use it
- Prepare and deliver your equipment parcels, and manage any returns.
- Provide you with clear answers and updates on the delivery of your items.
- Protect the infrastructure of our store and measure traffic to our pages.
- Share our news and equipment offers with you only if you have requested them, with an unsubscribe link available in every email.
Cookies and browser data
Our site places small cookies on your device. Essential cookies enable item selection and checkout, so they cannot be disabled. Analytics cookies help us monitor overall traffic without identifying anyone. Advertising trackers remain inactive without your prior consent via our banner. You can update your choices at any time through this banner or in your browser settings. Our Cookie Policy provides a full overview.
Who has access to your data
Our delivery couriers receive the necessary logistics details. Our payment partner handles the data required for transactions. The companies hosting our shop and measuring site traffic act on our behalf under strict contractual terms. We never sell your personal data.
In compliance with current French and European regulations, Atelier Fonte does not sell, rent, or market any personal data to third parties for commercial gain.
Data retention periods
Sales records remain archived for the period required by our accounting obligations before being deleted. Customer account details are kept until you close your account. Visit statistics are retained for 14 months.
Your rights
In accordance with the General Data Protection Regulation (GDPR 2016/679) and applicable data protection laws, every user has the right to access, rectify, erase, restrict processing, object to processing, and port their personal data, exercisable upon request to [email protected].
Security
Atelier Fonte does not process, collect, or store any bank details or card data. Payments are made exclusively in cash on delivery to the courier or via direct bank transfer.
Questions about this policy
Contact us at [email protected] or +33 5 89 44 45 79 during our operating hours: Mon-Fri 08:15 - 17:30. We answer every message within one business day.
- Merchant
- Atelier Fonte SAS
- Registered address
- 12 Rue de Grassi, 33000 Bordeaux, France
- [email protected]
- Phone
- +33 5 89 44 45 79
- Working hours
- Mon-Fri 08:15 - 17:30
- Registration
- SIREN 746239743